Creating the visitor-centered museum / Peter Samis and Mimi Michaelson

List of figures -- List of tables -- Figure acknowledgments -- Acknowledgments -- I. Introduction: 1. Considering the visitor ; 2. Change takes leadership ; 3. Contours of change -- II. Case studies: I. Charting history: 4. Denver Art Museum: building a sustainable visitor-centered practice ; II. Engaging through audience immersion: 5. City Museum: the power of play ; 6. Ruhr Museum: connecting through adaptive reuse and design ; 7. Minnesota History Center: lessons from a learning team ; III. Re-invigorating traditional museums: 8. Detroit: re-inventing a landmark museum with and for visitors ; 9. Oakland Museum of California: including a diverse public ; 10. Columbus Museum of Art: museum as community living room ; IV. Creating social change: 11. Kelvingrove: museum as cultural commons ; V. Taking a critical stance on museum practice: 12. Van Abbe Museum: radicality meets hospitality ; 13. MCA Denver: art experience over art objects -- III. Conclusion: varieties of visitor-centeredness and change -- Appendix A: Method ; Appendix B: Adult Gallery Activities at the Denver Art Museum ; appendix C: make-Up of DIA Visitor Panels -- Bibliography -- Index