Engaging active citizenry among Singaporeans, young and old, at the Singapore public libraries [Recurs electrònic] / Wai Yeen Valerie Siew
In: Library management Vol. 28, no 1/2 (2007), p. 17-26Summary: The purpose of this paper is to discuss the strategies NLB has undertaken to encourage people to become active citizens at the public libraries. The paper covers a brief history of the volunteer movement in NLB, followed by a short discourse on the benefits of having volunteers. This is followed by a discussion on the various strategies taken by NLB for its volunteer management programme. The paper concludes with a discussion on the implications for public libraries on the need to engage and manage volunteers. The findings in the paper were: as public institutions, public libraries need to engage members of the public beyond just being library members. At the National Library Board Singapore (NLB), library volunteers are seen as strategic community partners who actively play a part in value-adding and improving library services to the public. From the volunteer standpoint, being part of the public library network is one way of giving back to the community. From the organizational point of view, having volunteers at the public libraries give NLB additional resources through which it can innovate and channel more information and knowledge seeking services. (...) This paper offers practical strategic considerations to libraries and information resource centers intend on engaging volunteers as part of the resources to fulfill library services to the public. (Font: Autor)| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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e-Article
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Centre d' Informació i Documentació del CERC Repositori digital | General | E-09_0238.pdf | 1 | Available | 1200900238 |
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Abstract -- Introduction -- Historical overview -- Outcomes valued by volunteers -- strategic enablers to engage active citizens -- Implications from the libraries' viewpoint -- Conclusion -- References
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