Cultural tourism : tourism at world heritage cultural sites : the site manager's hand book / [The ICOMOS International Specialized Committee on Cultural Tourism]

Foreword -- Preface -- Message -- ICOMOS International Committee on Cultural Tourism -- Introduction: Finding a Balance -- I. Preparing the Foundation: 1. The World Heritage Convention: An Overview ; 2. Establishing a Management Philosophy ; 3. The Site Management Planning Process -- II. Building a Structure: 1. Staffing and Budgeting ; 2. Policies on Visitor-Related Income ; 3. Image and Marketing ; 4. Recording and Analyzing Visitors ; 5. Visitors and the Local Population -- III. Welcoming Visitors: 1. Moving Travelers To and From Sites ; 2. Welcoming Visitors: Amenities and Services ; 3. Interpretation of the Site and Visitor Education -- IV. Appendices: Appendix A. Text of the World Heritage Convention ; Appendix B. World Heritage Definitions and Criteria ; Appendix C. Cultural Sites on the World Heritage List ; Appendix D. The ICOMOS Charter on Cultural Tourism ; Appendix E. A Selected International Bibliography ; Appendix F. International Tourism Periodicals ; Appendix G. Selected International and Regional Organizations Related to Cultural Tourism ; Appendix H. A Chronology of Major International Events Related to Cultural Tourism