Beyond the bottom line : how to do more with less in nonprofit and public organizations / Martin W. Sandler, Deborah A. Hudson ; with Carol Weiss and Neil deGuzmán

By:

Sandler, Martin W

Contributor(s):

Hudson, Deborah A

Publication details: New York ; Oxford : Oxford University Press, 1998Description: viii, 212 pISBN:

0195116127

Summary: In the pages of Beyond the Bottom Line, Sandler and Hudson provide detailed descriptions of nonprofits and public agencies that are meeting the challenge of doing more with less, and setting standards of efficiency and service that few business organizations can meet. The authors studied hundreds of nonprofit and public agencies around the country to find organizations like these that are meeting the challenges of shrinking resources and growing demand. Focusing on the thirty "best of breed" organizations, they developed a roster of attitudes and skills that distinguishes these top performers. In addition, they have distilled hundreds of practical techniques and strategies-transferable to any organization in any sector-that put these organizations at the head of their class. Accessibly written and geared for a wide audience, this book tells two stories that the press all too often misses: how to succeed at the business of government, and how an entrepreneurial spirit turns the best of nonprofits and public agencies into role models of management efficiency and vigorous contributors to our way of life. For students of management, this book offers a straightforward, plain-speaking analysis of the factors that make public and nonprofit organizations effective in today's turbulent environment. (Font: Editor)

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	Centre d' Informació i Documentació del CERC Sala	General	S 03126	1	Available (Disponible)		1900059141

Foreword / James A. Champy -- Introduction -- l. Challenges: 1. The Challenge of Mission ; 2. The Challenge of Change ; 3. The Challenge of Managing for Results -- II. Competencies: 4. Serving the Customer ; 5. Selling the Product ; 6. Forming Effective Partnerships ; 7. Creating a Climate for Innovation ; 8. Sharing the Power ; 9. Valuing People ; 10. Communicating Effectively -- Conclusion: Putting It All Together -- Index

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