Manual of Heritage Management / Edited by Richard Harrison

Preface -- List of contributors -- Introduction / Neil Cossons -- One. Vision, Strategy and Corporate Planning: 1. Vision, strategy and corporate planning: an overview / Victor Middleton ; 2. Designing and implementing corporate plans / Neil Cossons ; 3. Managing strategies and financial considerations: historic properties / Lester Borley ; 4. Measuring performance and contingency planning / Peter Middleton ; 5. Strategic linkages and networks / Jonathan Griffin -- Two. Conserving the Natural and Man-made Heritage: 6. Conserving the natural and man-made heritage / Michael Stratton, Graham Taylor ; 7. Defining and recording the resource: the natural environment / Alan Fishwick ; 8. Defining and recording the resource: the built environment / John Bold ; 9. Defining and recording the resource: artefacts / Jonathan Drake ; 10. Defining and recording the resource: documentation / John Burnett, Ian Morrison ; 11. The legislation and institutional context: the country side / Graham Taylor ; 12. The legislation and institutional context: the built environment / Anthony Streeten ; 13. The legislation and institutional context: museums / Alf Hatton ; 14. The legislation and institutional context: the maritime heritage / Robert Baldwin ; 15. Conservation techniques: nature conservation and countryside management / Graham Taylor ; 16. Conservation techniques: the built environment / Paul Drury ; 17. Conservation techniques: museum collections / Suzanne Keene ; 18. Working with other interests: the natural heritage / Graham Taylor ; 19. Working with other interests: the built environment and museums / Michael Stratton -- Three. Funding and Operations Management: 20. Financial management / Brian Griffiths ; 21. Developing a training strategy and plan / Robert Scott ; 22. Visitor and user services / Gordon Riddle ; 23. Managing volunteers: a partnership approach / Sue Millar ; 24. Information systems / Terry Robinson -- Four. Interpretation and Presentation: 25. Heritage interpretation in Britain four decades after Tilden / David Uzzell ; 26. Interpretative planning / Brian Goodey ; 27. People-based interpretation / Paul Risk ; 28. Design-based interpretation / Giles Velarde, with a contribution by Rosemary Allen ; 29. Heritage interpretation and environmental education / Graham Carter ; 30. The evaluation of interpretative provision / Roger Miles -- Five: Marketing: 31. Selling the heritage product / Kenneth Robinson with contributions by Marion Wertheim and Grahame Senior -- Index