Manual of digital museum planning / edited by Ali Hossaini and Ngaire Blankenberg

Hossaini, Ali, 1962- | Blankenberg, Ngaire.
ISBN: 9781442278967 (pbk).Publisher: Lanham : Rowman & Littlefield, cop. 2017Description: xxiv, 391 p.Online resources: Ressenya a Interacció Scope and content: The Manual of Digital Museum Planning is a comprehensive guide to digital planning, development, and operations for museum professionals and students of museums studies and arts administration. In the tradition of Lord Cultural Resource’s renowned manuals, this book gives practical advice on how digital can enhance and improve all aspects of the museum. With chapters written by experienced professionals working at leading institutions such as the British Museum, the Metropolitan Museum of Art, the Indianapolis Museum of Art, Bristol Culture, the Canadian Museum for Human Rights, and others, The Manual of Digital Museum Planning is an easy-to-understand, step-by-step guide for anyone planning a new museum, a museum expansion, or a new project in the Digital Age. Part 1 explains how digital technologies are transforming museums and their value proposition ; Part 2 explores how adopting a user-centric, omnichannel approach creates new relationships between museums and communities ; Part 3 offers a guide to integrating digital into the workflow of museums- from data analytics, to user experience design to project management ; Part 4 identifies the business models, infrastructure and skills and competencies for the digital museum. Each chapter culminates in ‘summary takeaways’ for easy recall, and key words are defined throughout. A glossary and reference list are also included as an accessible resources for readers. (Font: Editor)
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The Manual of Digital Museum Planning is a comprehensive guide to digital planning, development, and operations for museum professionals and students of museums studies and arts administration.
In the tradition of Lord Cultural Resource’s renowned manuals, this book gives practical advice on how digital can enhance and improve all aspects of the museum.
With chapters written by experienced professionals working at leading institutions such as the British Museum, the Metropolitan Museum of Art, the Indianapolis Museum of Art, Bristol Culture, the Canadian Museum for Human Rights, and others, The Manual of Digital Museum Planning is an easy-to-understand, step-by-step guide for anyone planning a new museum, a museum expansion, or a new project in the Digital Age.
Part 1 explains how digital technologies are transforming museums and their value proposition ; Part 2 explores how adopting a user-centric, omnichannel approach creates new relationships between museums and communities ; Part 3 offers a guide to integrating digital into the workflow of museums- from data analytics, to user experience design to project management ; Part 4 identifies the business models, infrastructure and skills and competencies for the digital museum.
Each chapter culminates in ‘summary takeaways’ for easy recall, and key words are defined throughout. A glossary and reference list are also included as an accessible resources for readers. (Font: Editor)

Foreword / Gail Dexter Lord, Barry Lord -- Introduction / Ngaire Blankenberg, Ali Hossaini -- Section 1. A new value proposition for museums in the digital age: 1. Discovering a new kind of dialogue / Chris Michaels ; 2. The omnichannel museum / Ali Hossaini ; 3. Making it personal: putting data at the heart of your museum / Rob Stein -- Section 2. Transforming the way we relate to our community: Social media and audience development / Ngaire Blankenberg ; Follow me, growing your Twitter community, interview with Alex Espinós and Gloria Castellví ; 5. Analytics / Katie Moffatt ; A head for numbers, Interview with Mark Pajak ; 6. Museum learning in the digital age / Ngaire Blankenberg ; 7. New frontiers in the visitor experience / Lisa Wright ; Digital pen at the Cooper Hewitt Museum, Interview with Jake Barton ; Planning new technologies, Interview with Jessica Doig -- Section 3. Transforming the way we work: 8. Content for every channel / Ali Hossaini ; 9. The pursuit of efficient relevance: an enterprise content management system / Corey Timpson ; 10. Digital collections management / Edward Purvis ; Using volunteeers for digitization projects, Interview with Pam Babes ; 11. Digital project management / Rachel Clements Walker ; Agile projects at the Metropolitan Museum of Art, Interview with Adam Patron ; Digital projects in museums / Interview with Eileen Wills -- Visitor experience design / Marco Mason -- Section 4. Resilience and sustainability: 13. Digital and museum organization / Ngaire Blankenberg ; 14. IT infrastructure / Ali Hossaini ; Developing flexible infrastructure for the 21st century museum, Interview with Kevin Cunningham ; 15. Digital revenues / Ngaire Blankenberg, Ali Hossaini ; Afterword: Clicks & bricks / Ali Hossaini -- About the authors -- Glossary

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